How would you go about defining a problem in the public policy development process? Consider the following scenario and provide an example of a defined problem.
You work in your local city government and just received a complaint that multiple local government buildings are not accessible for individuals who use wheelchairs. After some research, your manager has also noticed that some of the other requirements of the Americans with Disabilities Act (ADA) are also not met locally. Your manager has been tasked with ensuring that the principles and programs included in the ADA are fully realized across your local government.